Services
Infrazone's key offerings are Service Zone, a specialist service desk practice, and Consulting Zone, providing technology and project specialists for business and government.
Service Zone
Service Zone provides specialist service desk practices applying right-sized ITIL practices. Our service consultants work with our clients to understand their offering and the value they want to deliver to their customers. Infrazone facilitates workshops with our customers (and their customers) to determine the scope of their requirement, and the most appropriate approach.
Our focus areas are service channels, service level management, request catalogues, incident management and knowledge management.
Consulting Zone
Consulting Zone provides specialist IT capabilities to the government and business market-place.
Resources include:
Service Desk Analyst
Service Desk Manager
Service Delivery Manager
Project Manager
Project Coordinator