Consulting Zone provides specialist IT capabilities to the government and business market-place.

Resources include:

• Service Desk Analyst

• Service Desk Manager

• Service Delivery Manager

• Project Manager

• Project Coordinator

Key Features

Holistic, Customer Centric Approach

We listen to your customers to better understand the outcomes they are seeking. Taking this step ensures that each part of your service offering adds value and leads to greater customer satisfaction.

Industry Best Practice

Our approach is aligned with ITIL best practices. These provide guidance on developing the best framework for your Business Desk that meets the needs of your customers and increases business value of the service.

Iterative, Collaborative Approach

We work with you and your business to implement solutions using agile methodologies allowing features to be implemented as they are available.

Tooling Expertise

Infrazone can work with you on the tool of your choice, or provide guidance based on our knowledge of class-leading service management products.

Product Procurement

We can utilise our existing relationships with providers to ensure you get the right product to meet your needs.