Services

ServiceZone's key offerings are Service Zone, a specialist service desk practice, and Consulting Zone, providing service desk technology and project specialists for business and government.

Service Zone

Service Zone provides specialist service desk practices applying right-sized ITIL practices. Our service consultants work with our clients to understand their offering and the value they want to deliver to their customers.  ServiceZone facilitates workshops with our customers (and their customers) to determine the scope of their requirement, and the most appropriate approach. 

Our focus areas are service channels, service level management, service catalogues, incident management, knowledge management onboarding and offboarding users and transition services.

Consulting Zone

Consulting Zone provides specialist IT capabilities to the government and business market-place.

Resources include:

• Service Desk Analyst

• Service Desk Manager

• Service Delivery Manager

• Project Manager

• Project Coordinator

management platform

ServiceZone are a reseller of ManageEngine products.

We can assist by advising on the appropriate ManageEngine products to meet your needs, discuss licencing options and arrange the procurement and licencing for you.